Saturday, August 16, 2008

48 Hours

You can do a lot in 48 hours!! We drove to the US and picked up our wide-plank pine floors at Carlisle in Stoddard, New Hampshire. (We also went to Boston and saw a Sox game and met up with friends in Freeport!)

I can't even explain how amazing the customer service and operation is at Carlisle....Mark Nichols, who sold us our floors, has been fantastic since we first became interested in the product, calling us, sending samples, e-mailing and answering all our questions. And when we went to pick them up he gave us a tour so we could see how our floors were made. This is a first-class operation. EVERYONE there was friendly and helpful from Mark to Pat who did the paperwork to the guys who loaded the truck.

It is like Santa's workshop for adults...and your present is a beautiful wood floor. :) This is our favourite part of our house and we can't wait to see them in place!

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